For Donors
Effective Date: January 1, 2025
At The Lighthouse Shelters, your privacy matters. As a registered 501(c)(3) nonprofit, we are committed to protecting the personal information of our donors and supporters.
What We Collect
When you donate, we may collect:
- Your name
- Email address
- Mailing address
- Donation amount
- Payment information (securely processed by trusted third-party services)
How We Use Your Information
We use your information to:
- Process donations and send receipts
- Thank you for your support
- Share updates about our work (only if you opt in)
Your Privacy Is Protected
- We do not sell or share your personal information.
- You can unsubscribe from emails at any time.
- Your payment details are handled securely by our payment processor.
Contact Us
If you have questions or need to update your information, please contact:
Executive Director
📧 Email: [email protected]
📞 Phone: 715-609-9600
📬 Mailing Address: PO Box 42, Ladysmith, WI 54848
Client Privacy Policy:
Client Privacy Policy
Effective Date: January 1, 2025
At the Rusk County Lighthouse Shelter, we are committed to protecting the personal information of every individual and family we serve. As a participating agency in the Wisconsin Homeless Management Information System (HMIS) and a member of the Wisconsin Balance of State Continuum of Care (WIBOSCOC), we follow strict privacy and data-sharing standards in accordance with Wisconsin law, HUD regulations, and ethical best practices.
What We Collect
We may collect personal information such as:
– Name, date of birth, and contact information
– Demographic details (e.g., race, gender, veteran status)
– Housing history and current living situation
– Employment, income, and benefit status
– Health, legal, or service-related needs (only as relevant to care)
Why We Collect This Information
We collect this data to:
– Provide and coordinate services
– Connect clients with housing, employment, and benefits
– Comply with grant and government reporting requirements
– Assess homelessness trends and improve services
– Ensure safety and eligibility for shelter programs
When We May Share Information
We may share limited personal information only when legally permitted and necessary, including:
– With HMIS-participating agencies to coordinate care
– With non-HMIS partners under formal data-sharing agreements
– To comply with state or federal law, court orders, or public health mandates
– To protect the safety of clients, staff, or the public
– With funders or auditors for program compliance (de-identified when possible)
We do not sell or publicly disclose client information. All data sharing is governed by signed Release of Information (ROI) forms, and clients may opt out of non-essential sharing.
Your Rights
As a client, you have the right to:
– Know what information is collected and why
– Request a copy of your data or privacy policy
– Refuse to share certain information (unless required by law)
– Revoke consent for future data sharing
– File a complaint if you believe your privacy has been violated
Contact Us
If you have questions about your privacy or wish to update your information, please contact:
Executive Director
Email: [email protected]
Phone: 715-609-9600
Mailing Address: PO Box 42, Ladysmith, WI 54848